BACKUP DIRECTHow do I restore files from the web portal?

This tutorial will cover the process of restoring files using the web-based portal available with Attix5 SE software.

PLEASE NOTE: The video tutorial is based on the use of a Windows Vista Environment.  However the process steps are the same regardless of the Operating System being used.

If you want to perform a data restore using the agent itself please see the relevant alternative tutorial.

• The web method can be used in scenarios where you need access to your backed up files from a machine which does not have the agent installed (for instance if you are on holiday and visit an internet cafe)
• First open your internet browser of choice.
• We now need to navigate to the designated Attix5 Website to access your account
• Click in the address bar to enter the correct web address
• This is the website you will need to navigate to in order to use the web service. Type it exactly as you see here into your own web browser and press enter on your keyboard.
• You will then be directed to a page with some information describing the service and a list of login details which are required.
• Firstly you will need your Group Name, this is allocated by Backup Direct when you create you account. If you are not sure what to enter then you can view it in the agent which we will demonstrate now.
• Provided you have the Attix5 Agent running you can click in the bottom right corner to bring up the welcome screen.
• Once in the Attix5 Menu you need to click on the Tools menu
• Then click Options
• Your Groupname and Username can be seen directly below, make a note of them.
• We now need to return to the web browser to enter the details
• Click on the web browser window in the background to return to viewing the login screen
• Enter the Group Name you noted down
• Then enter your account username
• Then enter your password and encryption key which you should have recorded when you created them
• Then click Login to submit the details and proceed to your account
• You will then see a welcome screen. The layout is similar to that of the Agent and it can be used in much the same way.
• Notice the series of folder names and reference to Last Backup and Prev. Backup. By clicking on one of these headings it is possible to access either the most recent backup, or historical sets of data with different versions of the files you chose to backup.
• Click on the top level of the folder structure
• Click again to keep moving through the structure
• The number and naming of folders you have to click through will be determined by the structure which was present when the files were initially backed up.
• You should eventually see that files have appeared in the central window. This means we have reached the bottom of the folder structure and that invidual files can now be selected for action.
• Check the box next to a file to select it
• There are a range of actions which can now be performed. First we will demonstrate a download of a file to the machine we are working on.
• Click Download
• You will then be prompted to choose a location to restore the files to which can be anywhere within My Computer. In this case we want to download them to the desktop.
• Select Desktop from the left hand pane
• The files will be downloaded in a single Compressed Folder which contains the various files and folders from the backup
• Click Save to select that location and begin restoring the files
• Once the download is complete you will see a dialogue box. You can directly access the compressed folder or or close to look at it later.
• You should navigate to the location of the file which you have restored and verify that it is as you expect.
• If you are able to open and view the file we can see the restore has been successful.
• As an alternative it is possible to restore and email files directly to an email account of your choosing.
• This feature can be used to pass files directly to somebody else, or increase the security of your own restore by emailing the files to yourself.
• When emailing a file from your Backup Selection you need to enter details into this form in a similar way to a normal email.
• Once you have selected recipients and a message click Send
• We will now look at the Briefcase feature which can be useful when you are travelling or away from your normal computer.
• It allows direct upload and download of files to a central and secure web location in parallel to your normally backed up files
• Click the Briefcase tab
• If there is nothing in your briefcase click to create a new folder
• Enter a name for the folder and click Create
• The folder has been created so we can now upload some files to it directly from our computer
• Click Upload to select the desired files
• You can upload up to 5 files in one batch, however as mentioned below these files cannot total more than 10MB
• Click Browse to select a file for upload
• Use the arrows to navigate if required
• Click to select your desired file for upload
• Once you have browsed for the whole batch of files then click Upload
• Once the upload is complete the file will appear in the central panel and is now present in your Briefcase
• You can securely logout of your online account by clicking the Logout button

We have now covered restoring files from the Attix5 DL web portal via download, email and use of the briefcase.

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