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SUPPORTServer Backup FAQ

Welcome to the Backup Direct Support portal. Here you can find video and text tutorials for how to use the Backup Direct software.

Server Backup Software

Livevault 7

  1. How do I install the service?
    Read Answer »
  2. How do I reinstall the agent?
    Read Answer »
  3. How do I select files and schedule backups?
    Read Answer »
  4. How do I restore files?
    Read Answer »
  5. How do I upgrade my account to protect more data?
    Read Answer »
  6. How do I reset my password or encryption key?
    Read Answer »
  7. Help... I've lost my account details!!
    Read Answer »

 Attix 5 SE Version 6

  1. How do I install plugins and setup email notifications?
    Read Answer »
  2. How do I install the software agent?
    Read Answer »
  3. How do I select files for backup?
    Read Answer »
  4. How do I restore files using the agent?
    Read Answer »
  5. How do I restore files from the web portal?
    Read Answer »
  6. How do I reinstall the agent?
    Read Answer »
  7. How do I reset my password or encryption key?
    Read Answer »
  8. How do I upgrade my account to protect more data?
    Read Answer »
  9. Help... I've lost my account details!!
    Read Answer »

Contact Backup Direct

Sales:
0800 0 789 437
Service:
0800 0 789 438

Priority:

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