“We have used Back Up Direct for a number of years now and have been 100% satisfied with the results. We have a great deal of drawings, graphics and data that we must back up daily. When using Backup Direct, all of this is done automatically, saving us time at the end of the day. On the occasions we have had to recoup various files that have become overwritten or corrupted by mistake, we have been able to do this quickly and easily, saving us hours of work in the office. Great idea.”

Radlett Herts, Melvyn Allen Design Ltd.

“We were using a US-based company, but, as this did not work out well for us, we have recently transferred to Backup Direct. Our only purpose in using a back-up facility is to restore our files in the event of problems and it is important that we can do this quickly and efficiently. Like many others, we were tempted to use a US company on cost grounds. However, this proved a false economy as they were difficult (because of time differences) and expensive to contact. We talked to people at Backup Direct in layman's language and were up and running in a day without a hitch.”

Rupert Morris, Clarity4words

“Shortly after setting up Backup Direct our main server's hard drive seized up. Initially horrified, our minds were shortly put at ease when all our data was recovered using Backup Direct. Without this invaluable business tool, we would have been put to great cost and inconvenience.”

Dean Bowles, Director Keys Residential

“We've had the benefit of using Backup Direct to restore data on a few occasions now, and it's been a great service every time.”

Tim Slorick, K Consulting Ltd

“I have been very happy with both the product and the service I have received from your company, so thank you very much. I will continue to recommend your services.”

Simon Slater, LAW Active UK Ltd

“Anglo Pumps Ltd have used Backup Direct from 2004 to support their IT data which has included Sage and Mircosoft Office. We have on two occassions restored data successfully when data has been lost. Our data like all businesses is very valuable and we feel more secure knowing that contingency is in place to retrieve if the worst happens!”

Rachel Worth, Anglo Pumps Ltd

“I would say that for a value for money solution Backup Direct is more than adequate for our organisation. I have not had to use the solution that often to pull backed up files back onto our system, but when I have it has been relatively simple and easy to do. The system is efficient and easy to utilise”

Richard Mackenzie, EST Marketing Ltd

“Never had any problems with the service. Have not had to restore too often, but when I have, its been fine.”

Ian Parker, Parlow Associates Ltd

“I have already recommended Backup Direct to friends and other businesses.”

Dominique Cribier, Linkwork Consultancy Ltd

“I just click on the back-up icon at the end of each day and the software takes take of the rest so, as you can imagine, I'm very pleased, indeed. I see your product as an insurance policy and, like all insurance policies; I hope that I will never have to use it!”

Shaun Hourston-Wells, Castle Classics

“I can not think of anything. I am very impressed with the personal service, Chris has been very patient in explaining to me how to back up just the files required. Thank you"”

Jane Denholm, Virtually Everything Ltd

“Following the crash of our Server, we were delighted that Backup Direct was able to fully recover and restore our data with assistance from Backup Direct's partner Eurolink . Many thanks for a great service”

Dean Bowles, Keys Residential Ltd

“I am not sure how you could improve. It really couldn't be simpler to set up and then you know your data is safe because of the automatic daily backups. It doesn't require any technical or systems knowledge and it's great value. As a sole trader, I am delighted with the big company support at a small company price”

Huw Sayer, Business Writer

“I've now used the back-up bit when I have been moving between a laptop and my PC. The staff at Backup Direct were brilliant. I am always impressed by your levels of customer service - this is no mean feat as I work as the External Verifier on the Putting the Customer First National Standard and so I have high expectations! I feel that excellent value for money and quality of service is provided. I've made lots of recommendations for you already. Kind regards”

Susan Smith

“Fortunately I have not had to use the Backup very often - but when I have I found either I could do it easily myself or when I needed assistance I got very quick responses and all the help I needed - I have been very happy with the friendly and efficient service from Backup Direct”

Nicola Seymour, Just Tiling Ltd

“Your system is perfect for me and cannot think of how it could be improved. An imperative tool to back up my work”

Neill Campbell, Photographer

“Backup Direct is quick and easy to use and very reliable”

Liz Murby - Numina Consulting Ltd

“I think it is pretty well perfect!”

Peter Barnwell, Court Barton Holiday Cottages

“It's very good as it is”

Phillip Williams, Company Formations Ltd

“Nothing to improve. [We are] totally happy with the service to date, Thank you”

Sharon Johnson, SMJ Accountancy Services

“It does what it says on the tin.”

Richard Martin, Oscars Pet Foods

“From my point of view, you guys do a good job already.”

Shane Bowler, International Dance Supplies

“It's a spot on service; I don't think it could be improved much.”

Martin O' Donnell, Etiqa

“Excellent service. Improvement not necessary”

Matthew Byrne, Blues Point Ltd

“You can't improve on perfection - Just keep up what you are doing - Thank you”

Justine Sanford, Gatley Fluid Power Ltd

“It does exactly what it says on the can for us. Keep it up!”

Paul Hurley, Broadham Care Ltd

“You back my files up, take payment by direct debit so I don't have to worry about anything. Can't think of anything else I would need!”

Di Rutherford, Wear2School

“Your service is already very good so I can not think of any way to improve it”

Glauca Rossi, Glauca Rossi School of Makeup

“Its very good!”

Matthew Moakes, Local Services

“At the moment what you provide is more than adequate for us!”

John Kingham, Thames Valley & Chiltern Air Ambulance

“I think it works perfectly the way it is - it is so good I don't even know its there!”

Jenny Manser, JennyManser.com Ltd

“I have recommended you to so many people!! I would love to think of a suggestion on how to improve but I cannot think of one!”

Karen Ruse, Karen Ruse Event Management Ltd

“So far so good - you are always prompt with support and we have no complaints”

Beth Ashdon, Beth Ashdon Design Consultants

“Very happy with the services as it is”

Jason Wilson, Remway Design Ltd

“More than happy as it is”

Declan Coulter, G&D Engineering

“It's invaluable to us to know that our data is securely backed up by you and the team at BackupDirect.”

Miles Shelbourne - Law Staff Online Limited

“Can you please pass on our thanks to Jon? You have both been first class in explaining how the system of Backup Direct works and have provided us with an excellent level of service in a very friendly manner. You have created a level of trust that is important in making these decisions.
Thank you again”

Andrew Wallace - Blagrove Fleet Insurance Services

“As a small business, I need more from a backup system than just disk space and software; I'm paying for the service as much as I'm paying for the technology. Backup Direct have always been friendly, helpful and quick to respond, making me feel that my data is safe and my custom is valued.”

Ian Grant - MD - Ian Grant Web Services

“We have now been with Backup Direct for some time and have just signed with them for another two years. We have been very pleased with their pro-active approach in advising us when our system is down for example and helping ensure our data is properly protected.”

Lois Sweeting - Needlemans - Cost Consultants to construction Industry

“I've used Backup Direct's backup service for myself for a number of years and I've also recommended them to a number of other companies. I find their solution to be reliable, quick and easy to use. I also like their pricing policy - much easier to understand than alternative (storage based) solutions. Fortunately I haven't had much call to contact them, however, whenever I have, I've found them to be a very attentive company who always responded promptly to email or voice messages. Bearing in mind the business they are in I find that very reassuring”

Robin Winnett- Managing Director - WinIT Consultancy

“Thanks, Paula. Jon was absolutely first class in helping me sort out my back-up system. I couldn't have done it without him. Please give him a pat on the back from me when you see him. Regards”

Bea - Natural Practices Clinic

“Thanks, Paula, for your help - and what a helpful sweetheart Jon is! All seems well now - I'll be in touch shortly about setting up an account for our new company”

Wendy Roberts - Strathdon Investments Plc

“Backup Direct is the best data backup solution I've tried. Once installed, which in itself is straightforward, the backups look after themselves. Retrieving data is equally simple. Well done on a great product and service.”

Roger Steare, Learning and Development Consultant

Customer: “Thanks Juliet.. and such a speedy response.. that's what I call customer service!! Kind regards, Chris”

Backup Direct: “Chris, I noticed you sent some kind words to our Accounts department.. Would you mind if we put them on the testimonial page of our website?”

Customer: “Don't mind at all.. but only if you buy the lady concerned a cake.. It gets very frustrating in my job when people take an age to get back to me because I'm just another link in the customer service chain and when people respond quickly it means I can respond quickly.. this improves my service to my customers.. Please thank her again for her speedy service.. PS Naturally I will need confirmation that said cake has been consumed!”

Chris Phillips, Adept Vehicle Solutions Ltd

“Backup Direct is a lifesaver and timesaver for me. I run a virtually paper-less office. If my pc was faulty, damaged or data lost due to fire, I would be in severe difficulties that ultimately would affect my turnover and could cost me the loss of my clients.
Although it shouldn't, backing up my system often falls to the bottom of the priority list with so many other tasks to complete to deadline. A friend recently lost all her data due to theft of her pc and this motivated me to investigate online options. Backup Direct's automated, daily back-up now gives me total reassurance for a reasonable monthly fee, that I will always have access to updated backed up versions of my entire pc contents and remote access is an added bonus. And it is so easy to set up, even for a techno-phobe like me!”

Michelle Redmond - Minx PR Ltd

“Dear Tom,
Just a note to say how delighted I am with the service.
Thanks”

David Oates - D J Oates&Co

“As a game developer guarding our intellectual property and more importantly that of our client's is critical to our business success. Our data is varied from graphical assets and movies to source code and databases; everything is handled safely and securely by Backup Direct. When we were looking for a backup solution we needed a partner that was secure, reliable and had customer support you could count on, Backup Direct have proven over the last year to be all of these.”

Adrian Waterhouse - Rockpool Games Ltd

“Quainton Stud uses Backup Direct as it takes out the stress of having to remember to back up valuable documents and files. Computers can crash and I find it very reassuring to know we have this system in place.”

Emma Phillips - Quainton Stud - Defra Approved Artificial Insemination Centre

“Just a quick note to say how easy it has been using Backup Direct. From the offset, the help and advice has been excellent and the worry of losing valuable information has been alleviated as I know my data is being securely stored though easily accessible should it be necessary. I would highly recommend the facility as I believe it is excellent value and gives peace of mind knowing that should it be necessary to retrieve data it is only a few clicks' of the mouse away.”

Susan Wall Accounting Services

“I cannot recommend Back-up Direct highly enough. I moved our business to them last year when I found my existing provider sadly lacking in customer support for people like me who have a lot of data to protect, but understand little about computers. The transition was seamless and I am still able to contact them for jargon free assistance as required.”

C Rowland - ET&D Ltd UK

“For pure cost effectiveness and quality of service, Backup Direct is the logical choice to securely store our data...”

D Cox - EST Marketing

“Interestingly, I left (my previous service provider) a few weeks ago on the back of a sequence of unhelpful events (being locked out of my data despite using the correct account info) and a price increase. I then foolishly tried to use BT's "Digital Vault" "service" on the back of an ADSL account elsewhere; utterly volatile software. This cost me about three hours time when I could only restore every file that had ever been in a directory rather than just the files I wanted, which meant a lot of re-identifying and re-filing.
Your deployment of the technology seems very stable, and I get the impression that you are bigger and more professional. Good experience so far.!”

B Ticehurst - Options Enterprises

“I was completely satisfied with the service received from Backup Direct and would have no hesitation in recommending you to other small businesses or individuals. The service was easy to set up, required very little intervention day-to-day, and most importantly it provided peace of mind that our data was always safe without us having to be distracted from our core business activities to change backup tapes etc.!”

M Rivers - Next Device Ltd

“Thanks very much. I've installed the new software and re-established my account. Great service!”

G Fraser - Convergent AV

“I have to say we do love this service.”

M Petter - Mikrofax

“As a company we used Backup Direct for two backup accounts. The first backup account was at the Managing Director's home. The second backup account was employed on the companies Windows 2003 Server.As a company we had no problems whatsoever with the solution provided to us by Backup Direct and would happily recommend them to any other company in the future. The service support was second to none, the help and advice received over the phone was extremely good and if we ever did have a problem (which was more down to our personal configuration issues than anything else) it was resolved very quickly.We also installed two backup solutions on two of our customer's servers. We are glad to say that both our customers with these accounts are very satisfied with the solution we, together with Backup Direct, provided to them.”

Quarterdeck Ltd

“Many thanks indeed for your clear explanation, prompt response and telephone call - excellent service all round, which is what I have come to expect, but always pleasing, nonetheless!”

S Hourston-Wells - Castle Classics

“I have to say, it's very easy to question the value of the Backup Direct service when all is going well. But when you suffer the loss of a computer you immediately start to look at how you could have minimised your loss. Your product allowed us to do that successfully when we lost a laptop last week, so thanks for a great product.”

A Threipland - Furn for Furniture

“I decided to trial www.backupdirect.net. have found them to be extremely helpful and they have been very willing to speak to me, answering any questions I might have. I am very impressed with them, even at this early stage in my trial...I must reiterate, I am so far very impressed with the sales support I have received from www.backupdirect.net.”

D Bloom - Simon King

“Just wanted to say thanks for the effort and tolerance you and the whole team put into retrieving the data for this account...the way it was handled, the response and information conveyed throughout the process and finally the commitment that was shown in working late on Friday to recover the files was very reassuring. My decision to use Backup Direct for my company was greatly based on the helpful and responsive attitude that was displayed throughout the evaluation process and you have not disappointed in fact I feel very reassured of my decision and positive for the future of our partnership.Please pass on my thanks to all those involved. ”

S Lawrie - Hedra Consulting

“Your company seems to do the business for those that I have talked too, indeed somewhat glowing I would say.”

V Hills - Uplands School

“I recently downloaded Backup Direct to manage all my back-ups. I initially wasn't sure whether this was a good idea. However, my hardware back-up system had just packed in and I needed to do something. I was very surprised how easy this off-site back-up actually is. I downloaded it and set it up when I want the back-ups to occur and there you go. No initial set-up charges, no tapes - just simple. No longer will you be driving home from work and say "I forgot the tape". No tapes ever again. Anyone who hasn't got a back up system installed yet - this is the baby. For me, I spent £2,000 two years ago on a hardware system. That would have bought me almost five years of back up from Backup Direct. You live and learn!" ”

B McGauran - Peter Quinn Consultancy Services Ltd

“I wanted to thank Backup Direct and its' staff for the quality of the service they provide. I administer a number of networks and backing up and retrieving data absorbs a good proportion of my time. I have never run a system as reliable or user friendly as the Backup Direct application. It simply works without fuss or intervention. It is so simple to use that even my least technically minded staff have been able to add folders to backup and recover their own documents.However many new directories staff create, the application picks the new files - without fail; and the files are there for recovery - without fail. The email alerts when something goes awry (usually because a member of staff has loaded their Documents folder with music files and we have exceeded our backup size limit, not because the service wasn't working) are a fantastic feature and mean that I don't have to worry that the service is working. I have recommended Backup Direct to a number of our clients and have no hesitation in trusting my most valuable data to the service. I only my tape backups were one tenth as reliable as Backup Direct, I might be able to go home weekends!”

C Allen - Shorts Chartered Accountants

“The service from Backup Direct is truly excellent. We have just tested both the support and the restore functions and found restoring our data to be extremely painless and accurate. For a small business, where loss of all of our data would be a terminal illness, we would highly recommend Backup Direct. ”

D Binner - One to One Communications

“Thanks for your concern. The reason I haven't backed up recently is that I've been on holiday and my computer has been safely locked in the safe, unable to communicate! I backed up before I went and have now successfully backed up on my return.So all is well. Many thanks again for your support. I have recommended you to my colleague Richard who hopefully is now using your service.”

P Meek - Novatia Plc

“I have found the sales and marketing people to be knowledgeable and honest and have been happy to find the support and technical staff consistently courteous and efficient.However the main strength of Backup Direct is the sheer simplicity and robustness of their product. Once the initial setup stage is completed, the software does its work as it should without any further intervention required. It provided me with complete peace of mind.”

R Mortreuil - MKMC Ltd

“Thanks for your help yesterday. That customer is now back-up and running. Another success story for Backup Direct!”

J Gibson - Essentia

“Backup Direct enabled me to capture lost files that had been dumped by my computer as part of the system recovery/restore facility through the file back up routine. With your retrieval option I was able to identity the lost files and retrieve them into my recovered PC files, which would have been lost forever. In terms of personal worth (digital photos of children dating back several years) retrieving this data was absolutely priceless.”

P Todd - Consultant

“thanks...super efficient as ever!”

D Frieze - Consultant

“Backup Direct is nothing but an excellent service...”

D Rice - Consultant