BACKUP DIRECTHow do I restore files?

This tutorial will guide you through the process of selecting files for restore using the Livevault 7 server backup software.

In order to begin backing up you will have need to have completed one or more successful backups. If you have not already done this then please see the relevant tutorial.

• Configuring restores is done on the web portal. Click and open an internet browser (such as Internet explorer)
• Click in the address bar to enter the web portal address
• Once you have typed the address in exactly as below click to navigate to the page: https://backupdirect.onlinebackup.com
• Click to enter your log in name which was provided in your registration email
• Click to enter your custom password which you will have created during the registration process
• Click here to log in
• You will then see the home screen for Livevault which displays a summary of backup and restore activity for your account.
• To begin a restore click on the restore tab in the top right
• Click New Restore
• The next screen allows you to choose the method of data recovery.
• Restoring data over the internet is the default option and the one that should be used in the majority of circumstances.
• This will allow you to choose files and download them directly to your server.
• The Media restore device option orders a physical device to be sent out with your selected data on it.
• NB This option should only be used in certain circumstances and you should always contact our support team to discuss before ordering the device.
• Once you have selected your option, click Next
• Give the restore request a meaningful name for your reference
• You can select a specific policy or leave the default of All policies selected
• You can then select what version of files you wish to restore by selecting the appropriate historical backup
• Click on the version box
• Click on the date to select it (available dates are shown in green)
• Click the time of backup you wish to restore from
• You can now begin browsing for files to restore, the process is very similar to that of initially selecting files for backup
• Click on the desired computer name to expand the file structure
• Click on the + next to the drive name to expand its contents
• Click on a specific folder to view its contents
• Select files for restore using the tick boxes next to the file name
• Navigate through the folder structure of your backed up files until you have selected all of the desired files.
• Then click on the options tab for additional functionality
• Using the top set of options you can choose how duplicate filenames are handled.
• Choose the most appropriate option according to whether you have lost the original, or just wish to return your local version to a different historical state.
• It is also possible to perform a redirected restore to another machine in your account which has Livevault installed. For more assistance with performing these restores please contact our support team.
• You can also specify a delayed time for the restore to begin, this allows you to automate the process for a time which may be more suitable for your network and bandwidth
• Click next once you have selected your desired options
• On the next screen you can see a summary of the restore job which you have created
• If you need to make any changes use the Previous button
• When you are ready to proceed click Done
• You will then be returned to the summary page of the web portal
• Notice that the restore job that we have just created is at the top of the list and is currently Pending
• The state of the restore will then transition into Restore started, along with a start time
• Once complete the restore status will be updated with the time of completion and a summary of how much data was restored
• You should verify that the files have restored as you intended by navigating to the restore location on the target machine and examining the files
• You have now completed an example restore of files, this process can be modified and repeated to provide flexible and reliable restoration of your critical data

This concludes the tutorial on restoring files using the Livevault 7 server technology.

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