Backup Direct SolutionsFor Dentists

ONLINE BACKUP AND IT MANAGEMENT SOLUTIONS FOR DENTISTS

Backup Direct™ have a range of solutions available that help practice managers run their internal IT infrastructure efficiently, compliantly and securely. Our enterprise-class solution portfolio is built upon world leading backup and cloud technology. We deliver all solutions with industry-recognized customer service and support. Backup Direct take away the risk, hassle and cost of managing IT in dental practices.

ONLINE BACKUP

• Online Backup for PCs, Laptops and Macs

Data residing on practice PCs, Laptops and Macs is often the most vulnerable because hard-drive and file corruptions are commonplace. Ever since computers were invented, hard-drives have been failing unexpectedly causing excessive hair loss and rising blood pressures.

Unlike hardware-based backup solutions like external hard-drive and USB pens, online backup removes the risk of data loss caused when hard-drives fail or computers go missing. With online backup, data is backed up automatically during the day and transferred over the internet for storage in secure data centres. Online backup ensures your critical data resides in these managed data centres indefinitely, continually updating and ready for retrieval when most needed.

No more worrying about remembering to carry out a manual backup, online backup allows you to get on with what you were doing and feel confident that your data is in safe hands.

 

• Online Backup for Servers

Practice management software has become critical for the effective day-to-day running of a dental practice. These databases typically contain all the key practice data and thus protecting them sufficiently has become a major management task. However, maintaining an effective server backup plan has become a real challenge for many practice managers. Data sizes are increasing, regulation is tightening and less time and money is available within the IT budget.

To avoid these new data management challenges, Online Backup for Servers works seamlessly with your existing IT infrastructure to provide a reliable, scalable and most importantly secure, backup of all critical practice data contained on servers. Our software will handle all major dental practice management applications like Software of Excellence Exact, Kodak R4, Tab Dental, Dental Plus and Practiceworks.

Continuous Data Protection means that your system is backed up as often as every 15 minutes - so if there is an unexpected outage, you'll never lose more than 14 minutes worth of productivity. With online backup, data is transferred securely over the internet using Secure Socket Layer (SSL) encryption and then stored in dual military-grade resilient data centres. Single or full system state file recovery can be initiated within minutes of data loss by downloading data back onto the machine via the Internet. Online Backup means you can stop worrying about the management of tapes and get on with your job.

 

DISASTER RECOVERY

Imagine turning up to work tomorrow and finding that your computers don't work.  Perhaps there has been a break-in and thieves have stolen some critical equipment or maybe your server has just decided it was 'it's time' - funny how that always seems to happen at the worst possible moment! Apart from calling the insurance company and IT support company, you now have to change 3 days worth of patient appointments while the new software and hardware is installed and rebooted. It causes a mass backup of work and a further increase in stress.

Disaster Recovery is a solution that backs up and hosts your critical systems and data off-site and makes it near-instantly recoverable to replacement hardware on-demand. If your existing infrastructure goes down for whatever reason, you can initiate a fail-over of operations within minutes and carrying on working from a standard computer. Accessing the system remotely over a standard terminal services connection, you and your colleagues can continue working as normal and no-one will know the difference.

Disaster Recovery is ideal for avoiding potentially embarrassing IT disasters and maintaining a professional and diligent attitude to IT in dentistry.

 

EMAIL ARCHIVING

Emails can cause real strain on practice servers or computers.  They build up steadily over time, taking up significant memory and computer resources that result in massive performance slow downs. It makes the rest of your system run inefficiently.

To ease the pressures on practice servers, Backup Direct has an Email Archiving solution that stores all incoming and outgoing emails off-site in secure data centres - away from the in-house infrastructure. Emails are stored in encrypted form and made retrievable through a secure web-portal. A rapid e-discovery feature allows practice managers to trawl through an archive of all emails that have been sent and received from company mailboxes.

With your emails stored securely offsite in a central archive, your server is free to perform without resource hogging email files constantly bogging it down.

 

EMAIL SECURITY AND CONTINUITY

Are you fed up of SPAM? Has your surgery ever been infected with a virus? One of the main causes of IT downtime in small businesses is virus infection. It usually happens when an employee opens a malicious email and unwittingly executes a nasty wormy infection straight into your network.

Harmful viruses are typically found attached to SPAM emails. To remove this risk, Email Security filters out 100% of known viruses and 99% of SPAM in the cloud before the emails ever enter your network. The benefit being that the only emails that you and your colleagues receive will always be clean and relevant.

Email Continuity is a feature that makes all company mailbox functionality available through dedicated, always-on, online portals. Similar to the mechanics of a Hotmail or Google Mail account, practice employees can log onto these portals from anywhere in the world and continue to send and receive emails regardless of what has happened to the company server or Exchange router.

 

DATA PROTECTION

Do you or any of your colleagues ever use laptops at work? Do you take them home with you? If you do, and those computers contain sensitive client data, you might be putting your practice's reputation at risk. The nature of laptop use means that information contained on mobile devices is often more vulnerable to loss or exposure when outside office walls. The majority of UK dental practices are regulated by the Data Protection Act 1998 and any breach of that law could result in fines up to £500,000.

To ensure a lost or stolen laptop never ends up on the front page, Backup Direct's data protection solution, Data Defence, allows IT administrators to remotely encrypt and delete entire hard-drives - regardless of where they are located.

 

A FULLY MANAGED SERVICE FROM BACKUP DIRECT

Backup Direct supports all services with free 24/7 telephone, email and remote log-in support.