Backup Direct - The business-backup company
FAQ

Backup Direct SolutionsFor Financial Services

Online Backup and Data Security solutions for UK Accountants, Hedgefunds and IFAs. Services compatible with the UK's leading accountancy software packages such as Sage, Quickbooks, IRIS and Oracle.

  • Do you only work with Accountants, Hedge Funds and Financial Services companies?
  • No, we work with all kind of businesses and industries. However, chances are we already work with an organisation similar to yours. For a list of accountants and hedge funds that we already work with please contact us - we'd be happy to send a reference list.
  • How much do your services cost?
  • This can depend on many things e.g the number of machines, people in the company or specific set-up of each individual firm. To get a quote please contact a solutions consultant on 0800 0789 437 and inform them of your requirements.
  • How do I know that you're Data Protection Act 1998 and PCI Compliant?
  • We have extensive documentation and resources that outline the requirements of statutory regulation. For more information please contact one of our solutions consultants.
  • What is the maximum amount of data that I can backup with one of your online backup solutions?
  • There is no theoretical limit. You can back up as much data as you want. What does need consideration, however, are storage costs and bandwidth resources. For more information contact one of our advisers.
  • Where are your data centres based?
  • Unlike some other providers, all of our data centres are EU-based. We have data centres in London, Milton Keynes and Brussels, Belgium.
  • Where is your Support and Service Team based
  • Unlike some other providers, our Service Team is UK-based. All technicians work from our Bath office and are available 24/7 with free telephone, email and remote log-in support for data recovery rescue on-demand.
  • Where can I find more information on your online backup solutions?
  • You can find more information on our online backup solutions for PCs, Laptops and Macs here or for more information on our online backup solutions for servers click here. Alternatively contact one of our solutions consultants on 0800 0 789 437.

Contact Backup Direct

Sales:
0800 0 789 437
Service:
0800 0 789 438

“Just a quick note, and I don’t do this very often, to say what a delightful customer experience the initial stages of installation and set up have been with Backup Direct. Your staff have been polite, highly efficient and extremely helpful and I could not believe the speed with which everything was up and running. In today’s world, support of this nature is rarely seen and a real pleasure!”

Dominic Cockram - Steelhenge Consulting

 
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