Trusted IT providers that are knowledgeable on Backup Direct™ solutions and work in parallel with our internal consultants for support and consultation.

Alliance Partners make use of Backup Direct™'s billing and support services and receive on-going commissions for the life of the client. There is none of the normal hassle and liabilities associated with delivering online backup services directly.

Resellers have a sales force with a technical focus on Backup Direct™ solutions. They have the experience and resources required to sell, implement, support and bill Backup Direct™ services.

Resellers provide standard Backup Direct™ services, often as an add-on to their current services.

Partners are awarded this designation because of their commitment, experience and success with Backup Direct™.

Online backup is usually of strategic importance to Gold Partners and they have invested in dedicated sales and support for Backup Direct™ solutions.

Unlimited access to Backup Direct™ standard solutions for Server and PC backup

Recurring commission payments to partner based on on-going billings to end clients

Optional 15-day free trial for prospects

Free hosted co-branded micro-website (mSite) for trial promotion and software download

Pre-sales consultation and support by Backup Direct™

Lead registration and protection

Free client billing and collections by Backup Direct™

Access to co-branded marketing collateral

Online portal of end-client billing, support cases and commissions management

1st-line and 2nd-line support by Backup Direct

Optional custom basic mSite

Bulk purchase of backup capacity (GB) with dedicated distributable software agents

Dedicated 'Community' for all clients

Support Centre for reporting and account management

Custom branded micro-website (mSite) for marketing and promotion of online backup

Sales and technical training

Lead registration and protection

Joint press activities, case studies and events

Access to co-branded marketing collateral

Online portal with billing, support and lead management

2nd-line support by Backup Direct™

Optional co-branded software

Bulk purchase and re-packaging of capacity with re-branded & distributable software agents

Dedicated 'Community' for all clients and specific customers

Support Centre for reporting and account management

Custom design Micro website to integrate with existing web presence

Sales and technical training

Lead registration and protection

Joint press activities, case studies and events

Co-funded joint marketing programs

Online portal with collaboration, billing, support, lead, task management

Dedicated 2nd-line support and access to internal knowledge base

Access to pre-release products and beta programs

Optional out-sourced billing

Partner identifies prospects who can receive a free 15-day trial

On subscription, Backup Direct™ produces client confirmation and billing details

Backup Direct™ bills clients and collects payments by Direct Debit

Partner receives regular reports of referred clients and commissions due using the online portal

Backup Direct™ works along-side partner to provide first and second line support

Partner bills client separately for any value-added services such as onsite support and installation

Partner purchases minimum aggregate capacity from Backup Direct™ for PC and/or Server

Partner sells this capacity to individual clients as they see fit (in packages or as variable billing)

Partner responsible for billing client and providing 1st-line support

Backup Direct™ provides second and third line support to partner

Partner manages relationship with Backup Direct for billing, support and lead management using the online portal

Partner purchases minimum aggregate capacity from Backup Direct™ for PC and/or Server

Partner sells this capacity to individual clients as they see fit (in packages or as variable billing)

Partner responsible for billing client and providing 1st-line support

Backup Direct™ provides dedicated second and third line support to partner

Partner manages relationship with Backup Direct™ for billing, support, leads, marketing campaigns and task using the online portal