The process for backing up data stored on a PC begins with the installation of a small piece of backup software. Using this application, you can select the data you want to back up and when you'd like scheduled backups to take place. If you have a group of machines to manage, this can be set centrally using Support Centre and 'rules' can be 'pushed' to individual users.

The backup software ensures data is compressed and encrypted to 128-bit AES encryption standards and sent to a state-of-the-art UK data centre using SSL security measures.

Once the data arrives at this data centre, it is mirrored to a second data centre in a geographically separate EU location for failover contingency.

And it is in these data vaults that your data resides, completely encrypted and secure.

On-going incremental backups happen in exactly the same way, with data being continually encrypted, packaged and sent to the vaults.  Multiple versions are stored as archives so if you need to you can 'step back in time' to before a file was lost or corrupted.

When you need to recover a file, folder or entire directory you simply use the backup application to select which files you'd like to recover and from which date. The software will validate your credentials, connect to the vaults and begin the process of streaming the information back to your computer, de-encrypting it and letting you know when it is complete.

If you have lost access to your PC or laptop, you can access your data from any internet-connected location using MyRoam™. This allows you to recover files or folders on the move.

If you'd like access to a physical device with your data on it, we can even ship you a DVD containing your entire backup archive.