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Online Server Backup: Case Studies

McParland Williams

McParland Williams is a Merseyside based professional firm of accountants providing a wide range of services that includes accountancy, tax planning and investment management. A customer since 2008, McParland Williams rely on Backup Direct’s Server Backup to ensure an automated and secure offsite solution for their clients data. In this case study, Practice Manager Steve Pickering, talks about how Backup Direct’s Technical Support Specialist, Will Rowley, provided out of hours support to restore critical data following a major technical server failure.

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St. Gemma's Hospice

St. Gemma’s Hospice is the largest Hospice in West Yorkshire and the fourth largest in England. The Hospice provides specialist medical and nursing care for people with life threatening illnesses, predominantly cancer, along with active support for their families and loved ones. The hospice relies on regular donations and individual contributions from a wide circle of benefactors to enable them to carry out their valuable work. In this case study, Paul Williment, IT & Design Manager at St. Gemma’s Hospice, talks about how Backup Direct's Server Backup service protects their valuable fundraising database.

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The staff at Backup Direct were brilliant. Impressed - no mean feat as I work as the External Verifier on the Putting the Customer First National Standard.

Susan Smith,
Susan Smith Ltd

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