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Is it secure and where is my data?

Online backup is very secure. Only secure connections are made to the data centres, data is encrypted to 128-bit level (military grade) before transmission, thus making it effectively impossible to intercept and decrypt the data.

Customers have a secret password, an account number and an encryption key to ensure that only they can access their data.

The data centres themselves are class-A facilities, making use of fire suppression, security cameras, ID access controls, backup generators, multiple ISPs and high-end firewalls. Clustering and mirroring technologies are deployed to ensure the data is always available.

We use two independent data centres, based in the UK and mainland Europe.

All these combine to ensure a service that is usually considerably more secure than the client's own environment.

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What is online backup?

How does online backup work?

Who uses online backup?

What are the benefits of online backup?

Which package is for me?

Is it secure and where is my data?

What if I have a firewall?

How long does a backup take?

Are the prices fixed or will they vary by usage?

How do I sign up and pay?

What if I have a problem or need help?

How do I cancel my account?

Who is Backup Direct™?

A Backup Direct™ Partner