SolutionsService Plus
Backup and disaster recovery – with extra-mile support.
Backup Direct's Service Plus is the perfect solution for organisations that value a helping hand when managing their data.
If you're not sure where to start when it comes to data management or disaster recovery, our range of managed backup and business continuity services can help you meet your responsibilities with ease – taking away the stress of data protection and putting you on the road to peace-of-mind.
The Data Management Puzzle
If you're not confident working with IT, the management of business data can cause a serious headache. You have important emails, spread sheets and presentations that are extremely valuable to your business and need protecting – but you're not confident about the best way to do it.
You've heard that copying business data to your pen drive is no longer sufficient under law of the Data Protection Act and you’re not confident about storing your data in the ‘cloud’. You'd like some straight answers and a solution that is already trusted by business professionals just like you.
Enter Backup Direct's Service Plus
Looking Out For Your Business
Backup Direct has developed a solutions range perfect for any organisation that values jargon-free, experienced advice when making data management decisions. We work with thousands of companies of all shapes and sizes, professions and industries, to ease the management burden.
We consult with you on details that matter, right from the type of computer you own, down to the data types you work with on a daily basis. We'll provide the right solution to meet your specific needs – whether you create new data every day or just need to archive the data you already have.
If you're part of an industry sector that is regulated and you're not sure about your obligations, we can help you with that too. The Backup Direct service range is fully compliant with major industry-focused requirements like those imposed on accountants, legal firms and public sector organisations. We help you meet all you responsibilities whilst expending minimal effort.
Award-winning Service and Support
Backup Direct supports the Service Plus solutions range with our award-winning customer Service Team. Our UK-based, qualified staff monitor your data protection and recovery processes on a daily basis, providing 24/7 assistance to ensure you receive help whenever you need it.
We pride ourselves on extra-mile service and are trusted by thousands of customers across the UK to look after their most sensitive data and help them stay responsive.
To talk about how Backup Direct can help you, call 0800 0789 437 now or email sales@backupdirect.net.
Features
- Extra-mile service – Experienced advice to ensure you receive the best solution to meet your specific needs and budget.
- All inclusive support – Delivered as an all-inclusive service that lets you fully utilise our Service Team without fear of additional or 'hidden charges'.
- 24/7 Intelligent Support – UK-based support from Backup Direct's award-winning Service Team, available day and night to provide peace of mind.
- Automatic backup – let Backup Direct set the system up for you upon install and then worry no more as the software takes care of the rest.
- Flexible billing – A choice of different billing terms means you can find a payment method that suits your business.
- Unlimited packages – Choose an unlimited package and never worry about reaching data capacity or deselecting important data.
- Guaranteed Uptime and Recovery – SLAs on service availability and recovery time guarantee response and business continuity expectations.
- Enterprise Class – Technology infrastructure from Autonomy, world-leader in online backup and storage and trusted by Google, Amazon, Cisco and many more to protect corporate data.
- Certifiable security – ISO and FSA compliant processes ensure you meet data protection obligations.
