FAQ Billing

How (and when) do I pay the monthly subscription fee?

Payment is by invoice and Direct Debit unless otherwise agreed. The frequency of billing is normally quarterly in advance unless otherwise agreed. A copy of the Direct Debit Instruction form can be obtained >here.

Where to get your billing questions answered

Submit a Billing Enquiry via a Support Request.

Sales:   0800 0 789 437
Support:   0800 0 789 438

Testimonials

“Fortunately I have not had to use the Backup very often - but when I have I found either I could do it easily myself or when I needed assistance I got very quick responses and all the help I needed - I have been very happy with the friendly and efficient service from Backup Direct”

Nicola Seymour, Just Tiling Ltd

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