FAQ PC Healing
What is PC Healing
PC Healing is offered with System, Network and Business services.
The Heal feature is a powerful capability designed to repair damaged
configurations quickly and easily, by rolling back your system to the
"last known good" configuration, without labouring to diagnose the specific
cause of the failure.
Examples of problems readily solved by Heal include:
- A new application was installed on a PC, causing other applications
not to work correctly. Perhaps the cause is over-writing of a necessary
DLL or device driver, an incorrect registry setting, or a virus. The Heal
feature can be used to restore the PC to a correct operating state prior
to installation of the defective application.
- A user has made modifications to the system by incorrectly
configuring the mail, printing, or file sharing options. The Heal feature
can be used to restore the configuration to its correct state prior to
the user's changes.
- The hard disk on the computer has failed and is replaced by a new
one. The new hard disk has Windows installed, but all the applications,
data files, preferences, and configuration choices need to be restored.
The Heal feature can restore the new disk to have identical contents to
the old one.
top
How does Heal work
The Heal feature works by comparing the current incorrect system state
against an earlier correct state, saved at the time of a previous backup.
Depending on the options selected, it can restore all files and folders to
their prior state, including operating system files, applications, DLLs, .ini
files, device drivers, templates, and data files. It can also restore the
Windows registry to its previous state. In most cases, this is a quick
procedure because it is not necessary to bring every disk file onto the
system; only the files that have changed need to be reinstalled. The Heal
process performs the analysis to determine which files are wrong, and
makes only the changes needed to restore the PC to a previously backed-up
state.
top
How do I Heal my PC back to a working configuration
Open the Backup Direct™ agent, click the Heal tab, start the Heal
Wizard, and select a date that has a green light in front of it. Please
see the Backup Direct™ online help for more details by clicking on Help |
Contents and Index.
