FAQ Free Trial - 15 days
How do I download and use the free trial?
Downloading and installing Backup Direct™ is a straight forward process.
Please follow the following steps:
- You may trial either our Data 500, Data 4G or System 10G plans. The main
difference between them is one of quantity of data that can be backed up
- either 500MB, 4GB or 10GB. Additionally, the System 10G option
performs an automatic scan of your computer to find data to be backed up
and it also backs up your system files.
- Follow the simple instructions on the web site to complete contact
details and agree to the End User License Agreement. Once the download begins,
a window will open asking if you want to save the file. Choose YES and select
a place to store the file. Remember this location!
- When the download is complete, you must run the setup program. Close all your
open applications and then Select the "Run..." option from the Start
Button (located in the bottom left of your screen). When you select this option,
a window will appear. Select the browse button and find the BDSetup.exe program
that you saved in the previous step. Select this and click OK until the setup
program runs. Alternatively, if you remember where you saved the setup program
e.g. you Desktop, then simply double click on its icon.
- Once the setup program has finished running, it will ask if you want to run
the Backup Direct™ program. Select YES to run Backup Direct™ for the first
time. This will start the registration wizard.
- Fill out the various forms that the registration wizard supplies. Once you
have completed these steps, Backup Direct™ will be installed and running.
If you have any troubles with the process, please feel free to contact technical
support via email at support@backupdirect.net.
Do I need to enter credit card information when downloading the free trial?
The Backup Direct™ free trial does not require you to enter credit card
information. The account setup form does ask for contact information.
This information is kept strictly confidential and is not sold or released to
any third party. It is used if Backup Direct™ needs to contact you regarding
your backup service.
Is the free trial version of Backup Direct™ the same as what I would purchase?
Yes. The free trial is identical to the program you would purchase. The
"Network" plans are not available as free trials and available only as
paid-for plans; using one of the three other trial plans should give you
a sufficient indication of how the software works. If you have any
questions about how the Network packages work, then please contact
sales@backupdirect.net or 0800 0 789 437.
Connecting via dialup via AOL, CompuServe, and similar ISP connections
If you will be connecting to us via ISPs who provide their own dialler instead
of using the standard Windows dialler, it will be necessary to open your Internet
connection before running our software. You will not be able to use scheduled
backups that run automatically, but all other features are unaffected.
I am happy with my free trial and want to subscribe to a monthly service plan.
How can I do this?
If you wish to convert either free plan option to a paying account, you can send
an email to support@backupdirect.net for instructions on how to do so.
Alternatively, you can send a message via our website, here.
