Backup DirectWhat Customers Are Saying...
Here is a small selection of endorsements provided by some of our existing customers; if you would like to speak with any of them to get first-hand feedback, then let us know by calling 0800 0789 437 or emailing sales@backupdirect.net.
“St. Gemma's Hospice have been using Backup Direct for the remote backup of our critical data for the last 6 years. During that time we have been very satisfied with the service we have received. The staff are very responsive to our needs, excellent at what they do and a real pleasure to work with. I have no hesitation whatsoever in recommending them to anyone who requires their services. In addition, Backup Direct have been very supportive of the Hospice and have sponsored 2 beds in our In-patient Unit. We are very grateful for their generous support. ”
Paul Williment - St. Gemma's Hospice
“Just wanted to drop you a quick note and let you know how happy I am with your service...calls get answered immediately, you have a freephone number and Will Rowley has been a total pleasure to deal with, solved my issues speedily, and informed me of your Windows 7 fix at the end of January. He is a great, service-oriented guy. I can really see the difference in terms of technology, remote access, quality and timeliness of support and overall professionalism, and I congratulate you on doing so well. Let me know if you're ever looking for more (small) investors. I love being a backupdirect customer, and will continue to recommend you. ”
Sasha Frieze - Marketing Consultant
“Our online backup service from Backup Direct is so simple, we get results straight away. For a while we were running our old tape backups alongside the new solution but the Web UI is so straightforward. I'm surprised at how well the service handles SQL backups allowing us to perform point in time restores.”
Ed Nice - JRW Group
“The interface is easy to set up and understand – which is all useful when setting up the system for non IT literate users.”
Bob Lee - Slough Solicitors
“I am completely satisfied with the service received from Backup Direct and would have no hesitation in recommending you to other small businesses or individuals. The service was easy to set up, required very little intervention day-to-day, and most importantly it provided peace of mind that our data was always safe without us having to be distracted from our core business activities to change backup tapes etc.!”
M Rivers - Next Device Ltd
“I recently downloaded Backup Direct to manage all my back-ups. I initially wasn't sure whether this was a good idea. However, my hardware back-up system had just packed in and I needed to do something. I was very surprised how easy this off-site back-up actually is. I downloaded it and set it up when I want the back-ups to occur and there you go. No initial set-up charges, no tapes - just simple. No longer will you be driving home from work and say "I forgot the tape". No tapes ever again. Anyone who hasn't got a back up system installed yet - this is the baby. For me, I spent £2,000 two years ago on a hardware system. That would have bought me almost five years of back up from Backup Direct. You live and learn!" ”
B McGauran - P Quinn - Consultancy Services Ltd
“I wanted to thank Backup Direct and its' staff for the quality of the service they provide. I administer a number of networks and backing up and retrieving data absorbs a good proportion of my time. I have never run a system as reliable or user friendly as the Backup Direct application. It simply works without fuss or intervention. It is so simple to use.”
C Allen - Shorts Chartered Accountants
“I have found the sales and marketing people to be knowledgeable and honest and have been happy to find the support and technical staff consistently courteous and efficient. However the main strength of Backup Direct is the sheer simplicity and robustness of their product. Once the initial setup stage is completed, the software does its work as it should without any further intervention required. It provided me with complete peace of mind.”
R Mortreuil - MKMC Ltd
“Backup Direct enabled me to capture lost files that had been dumped by my computer as part of the system recovery/restore facility through the file back up routine. With your retrieval option I was able to identity the lost files and retrieve them into my recovered PC files, which would have been lost forever. In terms of personal worth (digital photos of children dating back several years) retrieving this data was absolutely priceless.”
P Todd - Consultant
Want to read some more? We've put a selection of current testimonials in this easily downloadable pdf.
If you're a current customer of Backup Direct™ and would like to show your appreciation, or suggest an improvement, email brett.raynes@backupdirect.net.


